Why JENA is the Best Booking System in the Market for Beauty Professionals

Jean-Michel Chalayer
October 15, 2024

Are you a solo nail technician, hair stylist, or beauty professional looking to step up your game and "get into the digital age"? Tired of unreliable booking systems that leave you and your clients frustrated? Look no further than JENA, the ultimate operating system for solopreneurs in the beauty industry. Let's dive into why JENA stands out as the top choice for beauty professionals seeking an easy, efficient, and cost-effective booking solution.

What makes JENA the best booking system for beauty professionals?

JENA excels in several key areas that are crucial for beauty professionals:

  1. Professional image and trust-building
  2. Personal touch in a digital world
  3. Time-saving and freedom-enhancing features
  4. One subscription for your website, booking system and consultation forms
  5. User-friendly for you and your clients
  6. Honest pricing and exceptional support

Let's explore each of these aspects to understand why JENA is the game-changer you've been waiting for.

How does JENA help you look professional and build trust?

As Jenna, one of our users, puts it: "It gives a real sort of professional edge. If I'm with a new client, they don't know me, and this gives them a sort of trust at the outset."

JENA helps you create that "Marks and Spencer's treatment" vibe for your business by offering:

  • A sleek, professional-looking website that's fully customizable
  • An easy-to-use booking system that impresses clients
  • Secure payment processing that builds trust
  • Digital consultation forms that show you mean business

How does JENA maintain a personal touch in the digital world?

Many beauty professionals worry about losing that personal connection with their clients when going digital. JENA understands this concern. As Jenna mentioned, "I've always been really keen on a personal touch. It was the lack of personal touch that put me off jumping on to a booking site."

JENA addresses this by:

  • Allowing you to customize your website and booking pages to reflect your unique style
  • Providing a "cozy vibe" that doesn't feel generic or corporate
  • Enabling you to add personal notes and preferences for each client

Wendy, another JENA user, confirms: "I think the setup works better than my previous system. It was a premier software. It was very generic. Whereas with JENA you can individualise it better."

How does JENA save you time and give you more freedom?

Time is money, and JENA helps you save both. As Jenna shared, "It's not the best use of my time to message my clients back and forth. My time would be better spent being able to see more clients and being able to make them look beautiful."

JENA helps you reclaim your time by:

  • Automating appointment bookings and reminders
  • Handling payments seamlessly
  • Managing client information effortlessly
  • Reducing the need for constant messaging and manual scheduling

Wendy agrees: "It's the ultimate goal to have a little bit more freedom from having to send messages all the time."

What all-in-one features does JENA offer?

JENA isn't just a booking system – it's a comprehensive business tool that includes:

  1. SEO-Optimized Website: Get found on Google with a professionally designed, search engine optimized website.
  2. Efficient Booking System: Manage appointments effortlessly and reduce no-shows.
  3. Secure Payment Processing: Accept payments online or in-person, including tap-to-pay functionality. As Wendy says, "The payment on my phone is brilliant."
  4. Customizable Consultation Forms: Create and send unlimited digital consultation forms to clients. Becky emphasizes, "I needed to know what medication they're on, things like that, that can affect the nail plate."
  5. Client Management: Keep detailed notes on client preferences and history.

Is JENA user-friendly for both beauty professionals and their clients?

Absolutely! JENA's intuitive design makes it easy for everyone to use:

  • Simple appointment booking process
  • Easy-to-navigate website templates
  • Straightforward setup and management tools

As Wendy noted, "I looked through and I saw how easy it was to book an appointment on this using the system and the fact that it had the website built in as well, and the payments. And it really was."

How does JENA's pricing and support compare to other systems?

JENA offers honest, transparent pricing without hidden fees. As Lauren, one of our users, pointed out about other systems: "The downside to systems like that is, there's a lot of hidden fees. So I'm not paying a monthly subscription but I do get charged for a new client, I get charged a lot per transaction."

With JENA, you get:

  • Clear, affordable monthly pricing
  • No hidden charges or new client fees
  • Exceptional customer support, including a free onboarding call

As Jenna shared, "A support system as well. Bella, I'm sure I am down as one of her needy clients. I'm out of my comfort zone, shifting over was probably the biggest challenge."

How does JENA compare to other popular booking systems?

Let's compare JENA to some of its competitors to see why it's the superior choice:

JENA vs. Fresha

While Fresha may seem attractive with no monthly fee, their 20% new client fee, SMS fees and other hidden fees can quickly add up, making JENA more cost-effective and predictable in the long run. Plus, JENA offers a free SEO-optimized website, which Fresha doesn't provide.

JENA vs. Booksy

JENA offers a significantly lower monthly fee compared to Booksy, making it more affordable for sole traders. While Booksy’s payment fees are slightly cheaper, the difference in monthly fee means that you’d need process ca. £10,000 per month for Booksy to be cheaper. This makes JENA's overall package and lower base price the more attractive option.

JENA vs. Timely

JENA offers a lower monthly fee and includes a free SEO-optimized website, which Timely doesn't provide. JENA also has more competitive payment processing fees, making it the better choice for beauty professionals.

JENA vs. Solo

While Solo offers a competitive pricing structure, their marketplace offering means that Solo will promote other competing businesses to your customer base. Overall, JENA provides a more consistent and lower monthly fee, especially for businesses with a higher volume of bookings. JENA also offers slightly lower payment processing fees, which can add up to significant savings over time.

Why choose JENA over other booking systems?

After comparing JENA to its main competitors, several key advantages become clear:

  1. Consistent, affordable pricing: JENA's flat monthly fee is lower than most competitors, and is very predictable, with no surprises.
  2. No hidden fees: Unlike some competitors, JENA doesn't charge new client fees, fees per SMS or other hidden fees for advanced features which can significantly impact your bottom line.
  3. SEO-optimized website included: JENA's inclusion of a fully optimized website sets it apart, helping you attract more clients through improved online visibility.
  4. No marketplace: JENA does not showcase competing businesses to your customers. Your customers can’t see other JENA websites from your own website.
  5. Tailored for sole traders: While some competitors cater to both individual professionals and larger salons, JENA is specifically designed with the needs of independent beauty professionals in mind.
  6. Comprehensive feature set: JENA offers all the essential features (booking system, payment processing, consultation forms, client management) without unnecessary extras that can complicate usage or increase costs.
  7. User-friendly interface: JENA's intuitive design makes it easy for both you and your clients to use, reducing the learning curve and potential booking errors.
  8. Exceptional customer support: With free onboarding and responsive customer service, JENA ensures you're never left struggling with your booking system.

Conclusion

JENA stands out as the best booking system in the market for beauty professionals because it understands your unique needs as a solo business owner. It helps you look professional, maintain a personal touch, save time, and grow your business – all while keeping your costs down.

As Jenna summed it up: "This is a real business. It's working. I need something like this."

Ready to transform your beauty business with the best booking system on the market? Sign up for JENA today and experience the difference for yourself!

FAQs

  1. Is JENA suitable for mobile beauty professionals?
    Yes, JENA is perfect for mobile professionals. It’s travel time calculator perfectly suits your on-the-go needs.
  2. Is JENA suitable for solo beauty professionals?
    Yes, JENA is designed specifically for solopreneurs in the beauty industry, including nail technicians, hair stylists, and other mobile beauty professionals. Compared to other systems, it has features designed specifically for solo business owner taking the hassle out of running your business
  3. How long does it take to set up a website with JENA?
    With JENA's easy website builder, you can create and publish your professional website in as little as three clicks.
  4. Can I integrate JENA with my existing website?
    Yes, you can easily link JENA to your existing website. JENA does provide you with a new, SEO-optimized website, which allows you to manage everything with one app, and save money on your website subscription.
  5. Can I transfer my existing domain name?
    Yes, with most domain name hosts, we are able to connect your JENA website with your existing domain name.
  6. Can I use JENA if I'm not tech-savvy?
    Absolutely! JENA is designed to be user-friendly and intuitive, making it perfect for beauty professionals of all technical skill levels.
  7. Can I migrate my users and appointments easily?
    Yes, our team will assist you with importing your customers and appointments to ensure a smooth transition to JENA.
  8. How does JENA handle payment processing?
    JENA uses Stripe, a trusted and secure payment processor, ensuring that all transactions are safe and protected.
  9. How secure is JENA's payment system?
    JENA uses industry-standard security measures to protect your and your clients' financial information, ensuring safe and secure transactions.
  10. Can I integrate JENA with my existing tools and software?JENA offers integration with popular calendar apps like Google Calendar and iCal, making it easy to sync with your existing scheduling tools.
  11. Is there a contract or minimum commitment period with JENA?
    No, JENA offers a flexible, no-tie-in contract. You can cancel anytime without penalties.
  12. Can JENA help me attract new clients?
    Yes, JENA's SEO-optimized website and efficient booking system can help you attract and retain new clients more effectively.
  13. Does JENA offer customer support?Yes, JENA provides customer support to help you make the most of the platform and address any questions or concerns you may have.
  14. Will I be able to speak to someone for support?Yes, of course! Our team of experts is at your disposal for phone and video calls, as well as email and WhatsApp support.

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